Support

Helpful answers for your custom sticker needs.

Basic Information

Are your stickers waterproof and UV-resistant?

Yes. All of our stickers are printed on durable, weatherproof vinyl that is 100% waterproof, scratch-resistant, and UV-resistant.

What can your stickers be used for?

They can be used on water bottles, cars, laptops, iPads, packaging, and any smooth surface.

Are the stickers suitable for outdoor use?

Yes. With UV-lamination, they last 2–5 years outdoors.

File & Artwork

What file formats do you accept?


We accept PNG, JPG, PDF, AI, PSD, and SVG files.

Can you remove the background or enhance my image?

Yes. We offer free background removal, quality enhancement, and cut-line setup.

Can you help me create a design if I don’t have one?

Simple layout is free; complex design will be quoted beforehand.

Size & Material

How is sticker size measured?


We measure by the longest side of your artwork. For example, a 3-inch sticker means the longest side is 3 inches.

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What materials do you offer?


Matte, gloss, clear, holographic, chrome, frosted, and removable vinyl.

Will the stickers leave residue when removed?

Standard vinyl removes cleanly, and removable vinyl is also available.

Ordering Process

How long until I receive the proof?


We send your proof within 24 hours after ordering.

How long does production take?

Production usually takes 3–6 business days.

Can I request changes to the proof?

Yes, revisions are free until you’re satisfied.

Do you offer discounts for bulk orders?

Yes. We offer bulk pricing and business discounts.

Shipping & Delivery

Do you ship worldwide?


Yes, we ship worldwide.

How long does shipping take?


Typically:

USA 5–10 days, Europe 7–14 days, Asia 5–10 days.

How can I track my order?


You’ll receive an email with a tracking number once shipped.

After-Sales & Guarantee

What if there is a quality issue with my stickers?


We offer a 100% satisfaction guarantee—free reprint or refund.

Can I change my order if I made a mistake?


Yes, contact us within 12 hours for changes.

Can I cancel if I don’t like the proof?

Yes. Full refund before proof approval; after approval production cannot be canceled.

Special Options

Do you offer stickers with white borders?


Yes. Default is white border, but borderless or custom borders are available.

Do you offer kiss-cut stickers or sticker sheets?


Yes, we offer kiss cut stickers and sticker sheets.

Do you offer heat-resistant stickers?


Yes, available upon request